BE (Mechanical Engg) LNCT, Bhopal, India. MS (Computational Mechanics) University of Duisburg - Essen, Germany. Online MS (Business Studies) School of Business & Trade (SoBAT), Switzerland. Online certifications (SCPD), Stanford University, USA
The activity of planning and organizing people, infrastructure, communication and material components of a service in order to improve its quality and the interaction between service provider and customers. The purpose of service design methodologies